Customer Care Officer

RESPONSIBILITIES

• Course Administration
• Exam organization
• Materials management
• Classroom management
• Customer Service: Support with organising events/ activities for students
• Handle students’ requests/ complaints on a daily basis
• Re-enrolment follow up
• Inventory management

REQUIREMENTS

• Undergraduate, qualifications in English and education are preferred
• Experience working in customer service or administration in foreign invested companies.
• Good communication skill in both English and Vietnamese (at least Pre-intermediate 4 level)
• Problem solving skill
• Be able to work on shift
• Team player, interacts well with people of all levels
• Computer Familiar with MS Office
• Age range: 21 to 30
• Well-presented, enthusiastic, professional and well-organized
• Available for shift working
• Ability to work under pressure
• Ability to work independently as well as in a team